Shipping, Returns & Refunds

Delivery is free.

From the confirmation of your order, delivery times are 2 business days in Metropolitan France and 3 to 5 business days in the European Union.

Delivery is subject to a fee of 30€ (thirty euros) for shipping costs, all taxes included (excluding any customs fees that may apply).

You should expect a delay of 5 business days after your order is confirmed.

Returns are at our expense. You have 15 days from the receipt of your order to return it for a refund. Please send your request to contact@vaincourt.com so we can provide you with your prepaid shipping label via email, which you can print and affix to your package.

1. Pack the item(s) you wish to return in their original packaging and in their original shipping box.
2. Attach the prepaid shipping label you received by email to the package and drop it off at a post office, at a La Poste pick-up point, or directly in your mailbox by following the instructions on the La Poste website: https://www.laposte.fr/particulier/retourbal/formulaire.
3. Once we receive your return, you will receive your refund within 14 business days.

Be sure to get your proof of deposit stamped and keep it until you receive your refund.

Please note: to qualify for a refund, all items must be in their original condition. No worn, used, altered, or damaged merchandise will be accepted. When you receive your package and try on your belt for the first time, please handle it with care to avoid damaging the product.

Returns are at your expense, and we disclaim all responsibility for returns. You have 15 days from the receipt of your order to return it for a refund.

1. Send an email to contact@vaincourt.com to notify us of your intention to return the product(s).
2. Pack the item(s) you wish to return in their original packaging and in their original shipping box.
3. Choose your return method and send the package directly to the following address:
   VAINCOURT
   RETURN ORDER ESHOP
   17 RUE DUPHOT
   75001 PARIS
   FRANCE
4. Once we receive your return, you will receive your refund within 14 business days.

Be sure to get your proof of deposit stamped and keep it until you receive your refund.

Please note: to qualify for a refund, all items must be in their original condition. No worn, used, altered, or damaged merchandise will be accepted. When you receive your package and try on your belt for the first time, please handle it with care to avoid damaging the product.

You must clearly indicate on the customs declaration that this is a non-commercial shipment with no commercial value to avoid paying customs duties. In the case of an exchange, we will do the same to avoid incurring a second payment of customs duties on your part.